Frequently askedquestions

No, except when you have a medical certificate justifying it. Lenses must remain perfectly transparent and free of reflections.

To avoid any rejection, we recommend removing your glasses during the shoot.

Only head coverings worn for religious reasons recognised by the authorities are tolerated.

Other items such as caps, hats or decorative scarves are refused because they hide part of the face.

Stand facing the light, keep a neutral expression and look straight at the lens. Your shoulders must remain visible and the framing centred.

Avoid white outfits on a white background and tie back long hair. Our experts double-check every photo before validation.

Each photo is reviewed by specialists to make sure it complies with ISO/IEC standards and ANTS expectations.

Manual control complements automated checks and prevents administrative refusals.