At Smartphone iD, we aim to provide transparent and high-quality services to meet your needs for online ID photos. We’ve received feedback from customers reporting confusion with another service charging a monthly subscription fee of €39.90. We want to clarify that Smartphone iD is in no way associated with this service.
What Services Does Smartphone iD Offer?
Online ID Photos
Order ID photos that comply with official standards for your official documents (passport, ID card, driver’s license, etc.).
- Once the order is placed, you’ll receive your photos directly by email or mail, ready to be printed or used online.
- We also offer printing and postal delivery of your photos. For French passports or national identity cards, administrative guidelines require high-quality printing and professional photo paper.
ePhoto Code for Driving License and Residency Permits
Smartphone iD generates an ePhoto code validated by ANTS (National Agency for Secure Documents) for your online procedures.
- The process is quick and simple, with no subscription required.
No Subscription with Smartphone iD
We emphasize that:
- No monthly subscription is offered by Smartphone iD.
- Customers pay only for their order (one-time payment) and nothing more.
- The total price is clearly displayed before you confirm your order.
Confusion with Another Brand
If you’ve encountered a service offering a subscription, please note that it is not Smartphone iD. This service is entirely independent of us, and we regret any confusion caused by such practices.
To ensure you are using our service:
- Visit only our official website or mobile app.
- Look for the Smartphone iD logo and brand.
- Contact us directly if in doubt: contact@smartphone-id.com.
Contact Us
For any questions or assistance, our team is here to help:
- Email: contact@smartphone-id.com
- Official website: www.smartphone-id.com
We appreciate your trust and are available to answer any questions or provide clarification.
FAQs
Does Smartphone iD Offer a Monthly Subscription?
No, Smartphone iD does not offer any monthly subscription. Our services are billed as a one-time payment: you only pay the amount shown during your order and receive your photos directly by email. We are not affiliated with third-party services offering subscriptions.
How Can I Verify I’m on the Official Smartphone iD Website?
To ensure you’re using our service, check that you’re on our official website (www.smartphone-id.com) or our app. Look for the Smartphone iD logo, and contact us if you have any doubts: contact@smartphone-id.com.
What Should I Do If I’ve Been Charged for a Subscription?
If you notice an unauthorized subscription charge, please be aware that this service is not affiliated with Smartphone iD. We recommend checking your bank statements and contacting the service provider directly to request an explanation or a refund.
